Which practice is considered best for managing conflicts in requirements?

Disable ads (and more) with a premium pass for a one time $4.99 payment

Enhance your CBAP exam readiness. With interactive questions and detailed explanations, this test is your stepping stone to becoming a Certified Business Analysis Professional.

Facilitating communication is considered the best practice for managing conflicts in requirements because effective communication is foundational to understanding different perspectives, clarifying misunderstandings, and aligning stakeholder interests. When conflicts arise, it's essential to create an environment where all parties can express their views and concerns openly. This practice not only helps in resolving the immediate conflict but also fosters collaboration and trust among team members, making it less likely for similar issues to arise in the future.

Encouraging dialogue allows stakeholders to articulate their needs and expectations, thus facilitating a more comprehensive understanding of the requirements. It invites collaboration towards finding common ground and reaching a consensus. By prioritizing communication, business analysts can ensure that every voice is heard, leading to a more integrated and comprehensive set of requirements that reflects the needs of all involved parties.

In contrast, other practices such as simply hiring a mediator, allowing self-resolution, or organizing team participation events may not address the root causes of conflict effectively, as they may not prioritize direct communication and collaboration.

Subscribe

Get the latest from Examzify

You can unsubscribe at any time. Read our privacy policy