Certified Business Analysis Professional (CBAP) Practice Test

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Which data source is crucial for a business analyst when determining how to deliver presentations?

User task analysis

Risk management plan

Stakeholder profiles

The choice of stakeholder profiles as the crucial data source for a business analyst when determining how to deliver presentations is grounded in the need to tailor the communication approach to the specific audience. Stakeholder profiles encompass critical information about the stakeholders' roles, preferences, expectations, and levels of influence related to the project. Understanding these characteristics allows a business analyst to customize the presentation content, style, and delivery method to effectively engage the audience and meet their needs.

For example, a business analyst can identify which stakeholders require detailed technical information versus which ones prefer high-level overviews. Additionally, the profiles may reveal preferred communication channels (such as visual presentations versus written reports) that can enhance the effectiveness of the presentation.

While user task analysis provides insights into the end-users' needs and behaviors, which can inform content, it does not directly address how to tailor the presentation for various stakeholders. The risk management plan mainly focuses on identifying and mitigating potential risks, which is less relevant to presentation delivery. The project charter outlines the project's scope, objectives, and stakeholders but does not provide the in-depth analysis of the stakeholders' individual needs and preferences required for effective presentations.

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Project charter

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