Certified Business Analysis Professional (CBAP) Practice Test

When seeking new opportunities to enhance web services, the primary focus is on identifying improvement options. This involves analyzing the current services and exploring ways to enhance functionality, user experience, or overall service delivery. Improvement options can stem from various data sources, including user feedback, performance metrics, emerging technologies, and industry trends. By identifying these opportunities, a business analyst can propose and prioritize enhancements that align with organizational goals and customer needs.

Project requirements, while important, primarily serve to define what needs to be done rather than exploring how things can be better. Business constraints focus specifically on limitations such as budget, resources, or regulatory requirements, which may actually impede improvement efforts. Cost analysis may inform decision-making but does not directly identify new opportunities for improvement. In summary, focusing on improvement options allows for a broad examination of potential enhancements rather than simply adhering to existing limitations or requirements.