Certified Business Analysis Professional (CBAP) Practice Test

Question: 1 / 815

Which technique is NOT used by Jenni during the conduct elicitation activity?

Document analysis

Requirements workshops

Problem tracking

In the context of elicitation activities, problem tracking is not typically considered a technique used during the process of gathering requirements or information from stakeholders. Elicitation techniques focus on actively engaging stakeholders to extract their needs, expectations, and insights.

Document analysis involves reviewing existing documentation to understand current systems or processes, while requirements workshops bring multiple stakeholders together to collaboratively identify and refine requirements. Interviews allow for deep, one-on-one discussions that can uncover rich details about stakeholder needs.

Problem tracking, on the other hand, is a technique more focused on monitoring identified issues or challenges within a project or system, rather than actively gathering new information. Thus, it does not align with the primary activities involved in conducting elicitation, making it the correct choice for this question.

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