Certified Business Analysis Professional (CBAP) Practice Test

Utilizing root cause analysis in business analysis aims to identify the underlying factors contributing to issues within an organization. This method focuses on pinpointing the 'root causes' of problems rather than merely addressing their symptoms. By identifying these root causes, analysts can develop more effective solutions that address the core issues, leading to improved processes, efficiency, and overall effectiveness. This outcome is crucial for organizations seeking to enhance their operations, resolve recurring issues, or prevent future problems from arising.

While establishment of stakeholder preferences, clarification of project scope, and development of new business models are important aspects of business analysis, they do not directly stem from the implementation of root cause analysis. These elements may benefit indirectly from insights gained through addressing root causes, but the primary and expected outcome of root cause analysis itself is the identification of factors causing issues.