Certified Business Analysis Professional (CBAP) Practice Test

A work product and a deliverable are fundamental concepts in project management and business analysis that serve distinct purposes in the workflow. A work product refers to the various documents, artifacts, or items created throughout a project or development process. These are often informal and can include drafts, notes, and prototypes that are generated during the various stages of a project.

In contrast, a deliverable is a specific output that is formally agreed upon by stakeholders. It represents the final result that is delivered to the client or end-user and is typically a packaged, polished product like a completed report, software feature, or any other specified item that is expected as part of the project’s requirements.

The clarity in distinguishing these two terms lies in the role they play within the project lifecycle. Work products are generally part of the iterative development process and may evolve over time, while deliverables signify completion and acceptance, anchored in stakeholder agreements. Therefore, recognizing a work product as documents produced during development, while deliverables represent outputs that have been formally accepted, underscores the proper understanding of their roles in business analysis and project management.