Certified Business Analysis Professional (CBAP) Practice Test

The task that involves determining metrics to measure business analyst performance is managing business analysis performance. This step is crucial because it sets the foundation for evaluating the effectiveness and efficiency of business analysis efforts. By establishing clear metrics, organizations can assess how well business analysts are achieving their objectives, contributing to project success, and delivering value to stakeholders.

In this context, effective performance management includes defining specific, measurable criteria to evaluate various aspects like stakeholder satisfaction, the quality of requirements gathering, and the timeliness of deliverables. Doing so not only helps in tracking individual performance but also in identifying areas for improvement, aligning the team's efforts with organizational goals, and ultimately enhancing the overall quality of business analysis work.

The other options focus on different areas of business analysis without the specific emphasis on performance metrics. Managing business analysis communication pertains to how information is shared among stakeholders. Planning business analysis approach involves outlining the methodology to be used for the project's requirements. Planning business analysis activities, on the other hand, centers on scheduling and executing specific tasks to fulfill project requirements. Each of these tasks is important, but none directly address the measurement and assessment of performance metrics as managing business analysis performance does.