Certified Business Analysis Professional (CBAP) Practice Test

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Which of the following is especially useful in clarifying roles and responsibilities in cross-functional/departmental projects and processes?

Responsibility assignment matrix

The responsibility assignment matrix, often referred to as a RACI matrix (Responsible, Accountable, Consulted, Informed), plays a crucial role in clarifying roles and responsibilities within cross-functional and departmental projects. This tool effectively outlines who is responsible for each task, who has the authority to make decisions, who needs to be consulted for input, and who should be kept informed about the progress. By providing a visual representation of these roles, it helps prevent misunderstandings and overlaps in responsibilities, ensuring that everyone involved is clear about their respective duties. This clarity is especially vital in cross-functional teams where individuals might come from varying backgrounds and departments, each with its own priorities and processes.

Other tools, such as coverage matrices, requirements trace matrices, and project metrics, serve different purposes in project management and may not focus specifically on clarifying roles and responsibilities among team members. While they are important for tracking progress, requirements, and performance, they do not provide the same structured overview of accountability and involvement as a responsibility assignment matrix does.

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Coverage matrix

Requirements trace matrix

Project metric

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